We are eZone.PK, a service provided by Theta Solutions from, Sialkot,
Pakistan. In this Privacy Policy, references to “you” mean any person
submitting any data to us or our agent or the Site. If you have any comments or
suggestions, we would be pleased to receive them at our office address or by
emailing us at [email protected] Data protection is a matter of trust and your
privacy is important to us. We shall therefore only use your name and other
information which relates to you in the manner set out in this Privacy Policy.
We will only collect information where it is necessary for us to do so and we
will only collect information if it is relevant to our dealings with you. We
will only keep your information for as long as we are either required to by law
or as is relevant for the purposes for which it was collected. You can visit
the Site and browse without having to provide personal details. During your
visit to the Site you remain anonymous and at no time can we identify you
unless you have an account on the website and log on with your user name and
password.
Data that we collect
We may collect various information if you seek to place an order for a
product to us on the Website. We collect, store and process your data for
processing your purchase on the Site and any possible later claims, and to
provide you with our services. We may collect your title, name, gender, email
address, postal address, delivery address (if different), telephone number,
mobile number, fax number, payment details, payment card details or bank
account details. We need this information in order to allow you to go ahead
with placing your order for a product. We may use that data to process payment
for the product and deliver the product to you. We also use that data to inform
you when the product is about to be delivered. We may pass your name and
address on to a third party in order to make delivery of the product to you
(for example to our courier or supplier).We may also share your data with our franchiser. You further authorize the franchiser to use this information to
sell products to you, directly or indirectly. We may also use your data in
order to manage the Site, collect payment from you, enable you to subsequently
use parts of the Site, detect any fraud or Site abuses, send you information
relevant to the Site or our products, and in case we have any queries. Payments
that you make through the website will be processed by our company Theta
Solutions, a company registered in Pakistan holding NTN and legal status. You
must only submit to us or our agent or the website information which is
accurate and not misleading and you must keep it up to date and inform us of
changes. Your actual order details may be stored with us and you may access
this information by logging into your account on the website. Here you can view
the details of your orders that have been completed, those which are open and
those which are shortly to be dispatched and administer your address details,
bank details and any newsletter to which you may have subscribed. You undertake
to treat the personal access data confidentially and not make it available to
unauthorized third parties. We cannot assume any liability for misuse of
passwords unless this misuse is our fault. We shall not share any of your
personal information with third parties without your explicit consent. We do
not sell or rent your personal information to third parties for their marketing
purposes without your explicit consent and we only use your information as
described in the Privacy Policy. We view protection of your privacy as a very
important community principle. We understand clearly that you and Your
Information is one of our most important assets. We store and process Your
Information on computers located in the Pakistan that are protected by physical
as well as technological security devices. We use third parties to verify and
certify our privacy principles. If you object to your Information being
transferred or used in this way please do not use the site. Under no
circumstances do we rent, trade or share your personal information that we have
collected with any other company for their marketing purposes without your
consent. We reserve the right to communicate your personal information to any
third party that makes a legally-compliant request for its disclosure.eZone.PK
never Ask, Save and Access your credit card details either through our website,
over the phone or on email.
Credit Check and Fraud Prevention
We use standard and authorized payment services and our Credit Check and
Fraud Prevention policies are aligned to these companies.
Other uses of your personal
information
We may use your personal information for opinion and market research.
Your details are anonymous and will only be used for statistical purposes in eZone.PK.
You can choose to opt out of this at any time. Any answers to surveys or
opinion polls eZone.PK may ask you to complete will not be forwarded on to
third parties. Disclosing your email address is only necessary if you would
like to take part in competitions. We save the answers to our surveys
separately from your email address. We may also send you other information
about us, the website, our other websites, our products, sales promotions, our
newsletters, anything relating to other companies in our group or our business
partners. If you would prefer not to receive any of this additional information
as detailed in this paragraph (or any part of it) please click the
“unsubscribe” link in any email that we send to you. Within 7 working days
(days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere
in Pakistan) of receipt of your instruction we will cease to send you
information as requested. If your instruction is unclear we will contact you
for clarification. We may further anonymize data about users of the website
generally and use it for various purposes, including ascertaining the general
location of the users and usage of certain aspects of the website or a link
contained in an email to those registered to receive them, and supplying that
anonymized data to third parties such as publishers. However, that anonymized
data will not be capable of identifying you personally.
Competitions
For any competition we use the data to notify winners and advertise our
offers. You can find more details where applicable in our participation terms
for the respective competition.
Third Parties and Links
We may pass your details to other companies in our group. We may also
pass your details to our agents and subcontractors to help us with any of our
uses of your data set out in our Privacy Policy. For example, we may use third
parties to assist us with delivering products to you, to help us to collect
payments from you, to analyze data and to provide us with marketing or customer
service assistance. We may exchange information with third parties for the purposes
of fraud protection and credit risk reduction. We may transfer our databases
containing your personal information if we sell our business or part of it.
Other than as set out in this Privacy Policy, we shall NOT sell or disclose
your personal data to third parties without obtaining your prior consent unless
this is necessary for the purposes set out in this Privacy Policy or unless we
are required to do so by law. The Site may contain advertising of third parties
and links to other sites or frames of other sites. Please be aware that we are
not responsible for the privacy practices or content of those third parties or
other sites, nor for any third party to whom we transfer your data in
accordance with our Privacy Policy.
Cookies
The acceptance of cookies is not a requirement for visiting the Site.
However we would like to point out that the some functionality on the website
and ordering is only possible with the activation of cookies. Cookies are tiny
text files which identify your computer to our server as a unique user when you
visit certain pages on the Site and they are stored by your Internet browser on
your computer's hard drive. Cookies can be used to recognize your Internet
Protocol address, saving you time while you are on, or want to enter, the Site.
We only use cookies for your convenience in using the Site (for example to
remember who you are when you want to amend your shopping cart without having
to re-enter your email address) and not for obtaining or using any other
information about you (for example targeted advertising). Your browser can be
set to not accept cookies, but this would restrict your use of the Site. Please
accept our assurance that our use of cookies does not contain any personal or
private details and are free from viruses. If you want to find out more
information about cookies, go to http://www.allaboutcookies.org or to find out
about removing them from your browser, go to
http://www.allaboutcookies.org/manage-cookies/index.html.The Site uses
technology from Google Analytics and Facebook through which data is collected
and stored for marketing and optimization purposes and data use profiles are
prepared under a pseudonym. Cookies may be used for this. The cookies enable
recognition of the Internet browser. The data collected with these technologies
is not used, without separate authorization by the person concerned, to
personally identify the visitors to this website and is not collated with
personal data on the pseudonym holder. The permission for data recording and
storage may at any time be cancelled with on-going effect.
Security
We have in place appropriate technical and security measures to prevent
unauthorized or unlawful access to or accidental loss of or destruction or
damage to your information. When we collect data through the Site, we collect
your personal details on a secure server. We use firewalls on our servers. We
do not collect payment card details electronically however we have delegated
the payment processing to 2Checkout.com, we use encryption by using Secure
Socket Layer (SSL) coding on our credit card payment processing. Whilst we are
unable to guarantee 100% security, this makes it hard for a hacker to decrypt
your details. You are strongly recommended not to send full credit or debit
card details in unencrypted electronic communications with us. We maintain
physical, electronic and procedural safeguards in connection with the
collection, storage and disclosure of your information. Our security procedures
mean that we may occasionally request proof of identity before we disclose
personal information to you. You are responsible for protecting against
un-authorized access to your password and to your computer.
Consent
By submitting data to us or our agent or using the
Site, you consent to our use of your data in the manner set out in this Privacy
Policy.
This Privacy Policy can be changed at any time to include / exclude clauses and
eZone.PK does not bear responsibility for updating Users on the same.
